Help & support

Cliché is made by a small team. If something's stuck, or you just have a question, we're here.

Write to us: clicheapp.contact@gmail.com We answer real people, usually within 48 hours (business days) — often sooner.

Frequently asked

I deleted a photo by mistake. Can I get it back? Yes, as long as you're quick. When you delete through Cliché, the photo isn't erased right away: it goes to "Recently Deleted" (iOS) or the trash in your Photos app (Android), where it stays for about 30 days. Open that folder and restore it. After that, your system deletes it for good — and we have no way to find it, since your photos never pass through us.

I switched phones. How do I get my purchases back? Your purchases are tied to your Apple or Google account, not to your old device. On the new one: install Cliché, go to Settings → Data → "Restore purchases", and Basic or Pro comes back. (Be sure to use the same Apple/Google account you bought with.)

I have a promo code. Go to Settings → Data → "I have a code". On iOS, Apple's redemption sheet opens directly. On Android, you're sent to the Play Store to use it.

Why is there no subscription? Because we're fed up with them, just like you. Cliché is paid for once and stays yours, for life. No charge that comes back every month, no fake sale, no "3 days free then €9.99/week". It's one of our three commitments, along with "zero tracking" and "zero notifications".

Are my photos sent anywhere? No. Never. Everything — sorting, scanning, compression — happens on your phone. Cliché doesn't even have a server for them to go to. (Details on the Privacy page.)

Still got a question?

Write to us at clicheapp.contact@gmail.com. No question is silly, and we like hearing from people.